Your main responsibilities: Operational Performance & KPIs: Direct and manage all multi-country depot operations to consistently achieve critical KPIs relating to quality, efficiency, service levels, and throughput. P&L and Budget Management: Own the full P&L for the multi-country depot network, strategically managing and controlling both financial and qualitative budgets while driving aggressive cost optimization across all delivery and collection activities. Process and Excellence Strategy: Design and lead continuous improvement and optimization strategies for all operational processes, driving higher efficiency and elevating overall service quality. Infrastructure & Scalability: Take strategic responsibility for the regional depot infrastructure, including development, capital planning, and organizational design, to ensure business scalability and operational continuity. Team Leadership & Development: Lead, develop, and performance-manage a large, geographically dispersed leadership team, fostering a culture of high performance, accountability, and safety. Compliance and Brand Standards: Ensure rigorous compliance with all legal, safety (H&S), and ethical regulations, and uphold the highest standards for brand image and customer service across the entire regional network.
This is the right job for you if: You're a Logistics Leader with 10+ years of progressive experience in express, courier, or last-mile delivery, including a couple of years as a Director/GM overseeing multi-site or multi-country operations. You've owned a full P&L, successfully managing complex, multi-million dollar budgets and delivering significant cost optimization and savings. You possess a deep operational expertise in high-volume parcel environments, specifically with depot operations, TMS, routing, and key operational metrics. You have a proven ability to inspire and manage large, geographically dispersed teams across different cultures (e.g., warehouses in 3 countries). You rely on data and analytics to inform every strategic decision and drive continuous process improvement. You have strong knowledge of relevant transport, labor, and H&S regulations in the operating countries. You are willing to travel (25%+ travel), particularly to the Czech Republic, to manage operations and teams hands-on. You are fluent in English for all corporate communication.