Opis oferty:

As a Technical Account Manager (TAM), you will help customers successfully adopt Google Cloud products. You will lead the successful adoption of Google Cloud at organizations, guiding them through the technical facets of their Google Cloud transformation journey. You will manage the successful delivery of Cloud Consulting engagements to drive customer adoption of Google Cloud services. In this role, you will regularly engage with various stakeholder groups, including leadership of enterprises and a cross-functional and geographically dispersed team.

Wymagania:

• Bachelor’s degree in Computer Science, Engineering, a related technical field, or equivalent practical experience.
• 5 years of experience in a customer-facing role working with stakeholders, driving customer technical implementations or transformation programs.
• Experience supporting customers in cloud operations (e.g., launch or capacity planning, product release management), technical support, escalation management, or IT consulting.
• Ability to communicate in English and Polish fluently to support client relationship management in this region.

Dodatki i korzyści:

• Lead the implementation journey and provide technical guidance.
• Develop relationships with stakeholders and understand customer's business.
• Plan for customer events and launches to ensure customer success.
• Develop best practices and assets to support scalability through partners.