Opis oferty:

Welcome to Group Technology, where we pride ourselves on engineering solutions and direct Nordea’s transformation by providing a holistic technological view and structured understanding of the bank, and its surrounding environment to enable the Customer Vision and the Business Strategy. Nordea is a place where traditions meet tomorrow. We're not just a bank, we're a tech employer on a mission to evolve finance securely and responsibly. Together, we impact millions of people’s daily lives by ensuring they can access our solutions anytime, anywhere, while safeguarding their personal data and wealth. Join us in making an impact on the banking industry.

About our team: Meet the Service Desk and Support team that acts with cross border incident management and request fulfilment, mostly for Scandinavian countries. As the Service Desk Specialist, you will be working with a lot of great colleagues in our new office in Warsaw. We offer a gross salary of PLN 7,000 and the possibility of career development through internships in other IT teams after one year of work experience.

What we offer: Collaboration. Ownership. Passion. Courage. These are the values that guide us in how we work and how we make decisions – and that we imagine you share with us. A culture that fosters performance and growth in one of the largest Nordic banks, offering various opportunities to evolve, develop, and learn from brilliant colleagues with diverse backgrounds in a vibrant working environment. Diversity and inclusion are a natural part of our daily work.

Wymagania:

• Communicating freely both in speaking and in writing in English – level B2
• A year of experience from a similar position or relevant education completed
• You are open-minded as a person and can-do approach when dealing with challenges
• You like to work in a role with high customer-focus and have good communication skills
• Knowledge of request and incident management, according to ITIL, will be considered an advantage

Dodatki i korzyści:

• Hybrid working model
• Possibility of career development through internships in other IT teams after one year of work experience
• Culture that fosters performance and growth
• Diversity and inclusion in the workplace