Opis oferty:
We're looking for a Regional Service Delivery Manager to lead IT service delivery within our Europe region, serving as the critical bridge between central IT services and our Service Business Unit across multiple Service sites. The successful candidate will ensure consistent, reliable IT infrastructure and applications are delivered to every location, balancing local business requirements against enterprise IT strategy.
Wymagania:
- Bachelor's degree in information technology, business, engineering, or a related field
- 10+ years of professional experience in IT operations, service delivery, infrastructure management, or related IT leadership roles
- 5+ years of experience managing complex, multi-site or global projects with cross-functional teams and diverse stakeholders
- Experience with manufacturing operations methods, process, and change management is an advantage
- Strong proficiency with IT service management platforms (ServiceNow), Microsoft enterprise tools (Azure, DevOps, Office 365), and process improvement methodologies
- Experience in complex stakeholder scenarios, cross-functional problem solving, and advanced understanding of IT procedures and policies
Dodatki i korzyści:
- Opportunity to work in a dynamic and diverse IT environment
- Lead and drive IT service delivery across multiple Service sites
- Competitive salary and benefits package
- Potential for professional growth and development
- International work environment