IT Application Manager will be responsible for collaborating with Service Managers, Application Manager, Solution Architect and Specialists to estimate the effort for IT solution/services development, change requests and releases. They will be responsible for entire requirements management process.
They will capture, document, analyze, trace, prioritize and agree on “End to End” IT application / platform/ solution/ service delivery. Maintenance, defect prevention and correction, proposing enhancements or changes are key responsibilities. They will also act as Subject Matter Expert (SME) in relevant area of responsibility.
The role involves assisting in the installation, management, maintenance, and optimization of internal and cross-functional processes related to IT Services, and executing all actions in IT processes according to agreed RACIS specification.