Opis oferty:

GSC: Service Operations Network Engineer (NOC) job advert for a role in the Connectivity team of HSBC, providing network and Call Centre infrastructure across 55 countries. The role involves leadership on Incident calls, supporting Platform engineers, driving service restoration, analyzing data for proactive fault identification, and contributing to service improvements.

Wymagania:

• Good understanding of Data Networks Topologies and protocols.
• Drive to improve services for the business.
• Experience working to ITIL/Agile Standards/Framework.
• Willingness to learn new telecoms technologies.
• Ability to collaborate at all levels and be a good team player.

Dodatki i korzyści:

• Competitive salary and performance-based bonuses.
• Additional bonuses for recognition awards.
• Multisport card, private medical care, and life insurance.
• Reimbursement for home office set-up.
• Corporate parties & events, CSR initiatives, and nursery discounts.
• Financial support for training and education, social fund, and flexible working hours.
• Free parking.