Opis oferty:

We are looking for a dynamic individual with a strong background in IT service management. In this role you will get the chance to be involved in both operational tasks, projects, and programs and work alongside different teams. The IT Service Owner (ITSO) is responsible for the ongoing support of the IT service owned and provide a single point of contact for the services in line with standard IT Infrastructure Library (ITIL) Service Lifecycle phases.

Wymagania:

• 5+ years of experience in either IT Service Management, Infrastructure, or Software support or Project Management, Production Support role.
• Excellent communication skills, including experience in writing service outage/incident communications to senior stakeholders.
• ITIL knowledge or equivalent – on the are of SLM, Service Continuity, Information Security Management, Change, Incident & Problem management.
• Excellent analytical and problem-solving skills.
• Team player and adaptable to change with a can-do attitude where no task is too small or big.
• Good Knowledge of all components of an enterprise IT architecture and processes, including good knowledge of Windows, Linux, AWS.
• High proficiency in English is a must.
• Availability to work in different shifts, or be on “on call” duty.

Dodatki i korzyści:

• Competitive salary
• Annual performance-based bonus
• Additional bonuses for recognition awards
• Multisport card
• Private medical care
• Life insurance
• One-time reimbursement of home office set-up (up to 800 PLN)
• Corporate parties & events
• CSR initiatives
• Nursery discounts
• Financial support with trainings and education
• Social fund
• Flexible working hours
• Free parking