Opis oferty:
CX Consumer Computers & Accessories Senior Specialist position at ABB, where progress is the standard and you'll be part of a global team working to help industries outperform their competition in a more efficient and ecological way.
Wymagania:
- Bachelor’s degree in Business Administration, Supply Chain Management, Logistics, Information Technology, or related field
- Additional certifications in IT service management, ServiceNow Administration, or vendor management are a plus
- Minimum 5 years of experience in IT service delivery or managing vendors and IS services
- Strong knowledge of ITIL, service operations, asset & catalog management
- Hands-on experience with ServiceNow and reporting/analytics
- Proven vendor and stakeholder management skills
- Excellent English communication skills
- Skilled in leveraging AI tools and LLMs for business solutions