Opis oferty:

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. In this role, you will be a part of a global team that provides support for customer issues. You will ensure we have the necessary tools, processes, and needed technical knowledge to resolve the issue. You will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed coding/scripting. You will make our products easier to adopt and use by making improvements to the product, tools, processes, and documentation. You will also help drive the success of Google Cloud by understanding and advocating for our customers issues. You will be required to work in a Shift Pattern or non-standard work hours as required. This may include weekend work.

Wymagania:

• Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
• 3 years of experience reading/debugging code written in a general purpose coding language C# or Python, and in virtualization and orchestration frameworks
• Experience with system administrator in Linux/Unix or Windows systems
• Experience with RDBMS systems/writing SQL queries
• Experience triaging SaaS products, related technologies (Pantheon, Kibana, Datadog, Grafana), and REST API’s (Chrome devtools, Postman, cUrl, Swagger)
• Experience with computer networking and with web technologies (HTTP, HTML, DNS, etc.)

Dodatki i korzyści:

• Opportunity to work with cutting-edge technology in the cloud computing industry
• Collaborative and innovative work environment
• Possibility to shape the future of businesses of all sizes
• Global team with diverse perspectives and ideas