Opis oferty:

The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. In this role, you will be a part of a global team that provides support for customer issues. You will ensure we have the necessary tools, processes, and needed technical knowledge to resolve the issue. You will troubleshoot technical problems for customers with a mix of debugging, networking, system administration, updating documentation, and when needed coding/scripting. You will make our products easier to adopt and use by making improvements to the product, tools, processes, and documentation. You will also help drive the success of Google Cloud by understanding and advocating for our customers' issues.

Wymagania:

• Bachelor’s degree in Science, Technology, Engineering, Mathematics, or equivalent practical experience
• 3 years of experience reading/debugging code written in a general purpose coding language C# or Python, and in virtualization and orchestration frameworks
• Experience with system administration in Linux/Unix or Windows systems
• Experience with RDBMS systems/writing SQL queries
• Experience triaging SaaS products, related technologies (Pantheon, Kibana, Datadog, Grafana), and REST API’s (Chrome devtools, Postman, cUrl, Swagger)
• Experience with computer networking and with web technologies (HTTP, HTML, DNS, etc.)

Dodatki i korzyści:

• Work on cutting-edge technology and tools
• Opportunity to work in a global team
• Potential for career growth and development
• Contribute to shaping the future of businesses