Opis oferty:

The Google Cloud Consulting Professional Services team guides customers through the moments that matter most in their cloud journey to help businesses thrive. We help customers transform and evolve their business through the use of Google’s global network, web-scale data centers, and software infrastructure. As part of an innovative team in this rapidly growing business, you will help shape the future of businesses of all sizes and use technology to connect with customers, employees, and partners. As a Conversational AI Cloud Consultant, you will work with Google Cloud’s customers on projects that transform business. You will contribute to Google’s innovations on the delivery of Conversational AI solutions for our customers and partners. You will design virtual agent solutions to enable digital transformation for our customers, build conversational interfaces, co-develop virtual agent solutions with Google partners, and work with Google’s Cloud AI Engineering teams to build and drive excellence in our products. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Wymagania:

• Bachelor's degree in Computer Science or equivalent practical experience
• 3 years of experience in deploying workspace or similar technologies for customers
• 3 years of experience in client-facing projects/troubleshooting with cross-functional stakeholders
• Experience in working with and promoting Software as a Service (SaaS), Infrastructure as a Service (IaaS), or Platform as a Service (PaaS) platforms
• Experience in deploying or managing Cloud productivity solutions at enterprise level including the typical mail, networking, security, IAM, Data Loss Prevention (DLP) and integration concepts

Dodatki i korzyści:

• Lead virtual agent development engagements with Google Cloud partners and customers, including stakeholder management, requirements gathering, and addressing deployment needs
• Design engaging conversational interfaces for Contact Center AI (CCAI)
• Work with internal specialists, Product, and Engineering teams to package approaches, best practices, and lessons learned into thought leadership, methodologies, and published assets
• Interact with sales, partners, and customer technical stakeholders to manage project scope, priorities, deliverables, risks and issues, and timelines for successful client outcomes
• Travel approximately 30% of the time for client engagements